Telkom customers across South Africa are experiencing a major network outage, resulting in no mobile signal and preventing users from accessing the internet, making calls, and sending SMSes
The issues started around 2 p.m. on Monday, May 13, 2024, and are still ongoing, with customers reporting data and phone issues ¹. According to Downdetector, 23% of reports describe the issue as a “total blackout” of the mobile network
The cause of the outage is currently unknown, and Telkom has not yet released an official statement
